At RedTeeStyle, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our Return and Refund Policy below.
Returns:
Eligibility: Items can be returned within 30 days of receipt. To be eligible for a return, items must be in their original condition, unworn, and with all tags attached.
Process: To initiate a return, please contact us at [email protected] or call +27 21 555 1234. We will provide you with a return authorization and instructions on how to return the item.
Refunds:
Processing Time: Refunds will be processed within 7-10 business days after we receive the returned item. The refund will be issued to the original payment method.
Shipping Costs: Shipping costs for returns are the responsibility of the customer, unless the return is due to a mistake on our part or a defective product.
Exchanges:
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
Contact Us:
For any questions or assistance with returns and refunds, please contact us:
Phone: +27 21 555 1234
Address: 1234 Main Street, Cape Town, South Africa
Email: [email protected]